Case Study

Automated Collections Cut Delinquencies by 30%, Boost Cash Flow for Storage Operators

The Win

Tangible Benefits for All

30% fewer overdue accounts from automated collections and reminders
in delinquent receivables
30% fewer overdue accounts from automated collections and reminders
Cash flow improved with 24/7 tenant payments and no manual follow-ups
payment processing
Cash flow improved with 24/7 tenant payments and no manual follow-ups

Operators gained consistent cash flow and efficiency. Tenants benefited from ease, speed, and payment flexibility—transforming the financial heartbeat of storage facilities.

Industry:

Self-Storage

Operators gained consistent cash flow and efficiency. Tenants benefited from ease, speed, and payment flexibility—transforming the financial heartbeat of storage facilities.

The Story So Far

Simplifying Payments for All

OpenTech Alliance introduced INSOMNIAC® XpressCollect and XpressPay, automated systems designed to streamline payment processes, enhance cash flow, and elevate tenant convenience.

The Challenge

Bridging the Convenience Gap

Traditional payment methods often led to delays and frustrations, both for tenants trying to make timely payments and operators managing collections. The mission was clear: create an intuitive, always-available payment solution that caters to the modern tenant's lifestyle.

The Breakthrough

Automation Meets User-Friendly Design

We developed a system that automatically scans property management systems for overdue accounts, sends real-time reminders via text and email, and offers effortless payment options through a simple phone call or link. This automation not only ensures timely payments but also alleviates the stress of manual collections.

Tech Stack

The Digital Arsenal

This tech stack enabled frictionless financial operations—automating communication, boosting security, and maximizing revenue recovery for both operators and tenants.

Laravel

Laravel automated collection workflows and enabled geolocation-driven payment processes across tenant records and storage properties.

Twilio

Twilio powered real-time communication—sending texts and calls that triggered instant tenant action on late payments.

Cloudflare

 Cloudflare protected data flows with advanced security rules—keeping sensitive payment transactions safe and responsive.

Airtable

Airtable handled simulation reporting—tracking project success metrics and showcasing results to stakeholders in visual dashboards.

in delinquent receivables
30% fewer overdue accounts from automated collections and reminders
payment processing
Cash flow improved with 24/7 tenant payments and no manual follow-ups
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in delinquent receivables
payment processing
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The Win

Tangible Benefits for All

in delinquent receivables
30% fewer overdue accounts from automated collections and reminders
payment processing
Cash flow improved with 24/7 tenant payments and no manual follow-ups
30% reduction
24/7 automated

Operators gained consistent cash flow and efficiency. Tenants benefited from ease, speed, and payment flexibility—transforming the financial heartbeat of storage facilities.

Testimonials That Inspire

Hear directly from those who’ve experienced the BlackDot difference

Nick Bonanno
CEO/Co-Founder/Hub Media Marketing
A project that turned into the most successful product still operating today with the help of Black Dot and its team. The dedication of the Black Dot team to delivering quality on time and understanding the requirements in and out is what is made Txt Collector, an automatic payment reminder software, an easy feat to achieve.
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