Built to Deliver

Process That Ships Every Time

We build fast, think lean, and deliver results without delays. Our streamlined process keeps projects efficient, focused, and tailored to agency needs.

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Our Principles of Impact

How We Think, Work, and Deliver

We Speak Your Language

We seamlessly switch between business clarity and technical precision. For non-IT stakeholders, we simplify complexity; for IT experts, we dive into the technical depths. The result? Faster discoveries, smoother communication, and a team where everyone feels heard, valued, and aligned.

Wherever You Are, We’re There

Whether it’s virtual meetings or face-to-face workshops, our teams adapt to your needs. We bring our expertise to your doorstep—or your screen—ensuring discovery happens effectively, no matter the setting.

Ideas You Can See

Complex problems deserve clear solutions. Through charts, graphs, and prototypes, we make abstract ideas tangible and their impact unmistakable. Stakeholders don’t just hear solutions—they see them.

The Art of Alignment

Diverse opinions are a strength, not a roadblock. We listen, analyze, and design solutions that don’t just satisfy but synergize—turning differing priorities into collective wins.

Precision in Every Detail

we recognize stakeholders' diverse opinions and priorities and design synergistic solutions.

Accurate information recording

we capture information exactly as given, clearly separating problems from suggested solutions and avoiding free interpretations.

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Proof, Not Promises

Work That Performs Results That Stick

We build software that earns trust — and repeat business. But don’t take our word for it. Our clients say it best.

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Years of experience
Time to Discover

How Long Does Discovery Last?

The duration of the development project discovery phase varies depending on the software scope and complexity. Typically, we need:

12M+
About 3 weeks

for small-scale and simple projects

70%
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From 3 weeks to 2+ months

for large and complex projects

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Who Does What

Key Roles Driving Discovery Depth

Roles*

Responsibilities

Involvement

Project manager (5–8 years of experience on average; PMP, PSM I, PSPO I, ICP-APM certification)

  • Coordinates the team's efforts.
  • Handles direct communication with the client.
  • Prepares the proposal and roadmap.

Throughout the discovery phase.

Senior or Lead business analyst (5+ years of experience in the relevant industry)

  • Gathers requirements.
  • Prepares project documentation.
  • Creates wireframes or prototypes.
  • Conducts market research (if needed).

Throughout the discovery phase.

Solution architect or Lead developer (7+ years of experience)

  • Translates business requirements into technical requirements.
  • Assesses the technical feasibility of the proposed solution.
  • Identifies potential technologies, tools, and platforms that could be used in the project.
  • Prepares architecture blueprints.
  • Describes potential technical risks and challenges that could impact the project.

Design and planning phase.

Senior developers (on demand)

  • Provide technical insights on the project’s feasibility (if multiple technologies are involved).
  • Develop prototypes or proofs of concept (if needed).

Design and planning phase, mainly during feasibility analysis and prototype validation.Finalization phase, mainly during resource estimation.

Senior UX/UI designer (on demand)

  • Prepares UI and UX concepts and examples of user interfaces.

Design and planning phase.

Roles*

Project manager (5–8 years of experience on average; PMP, PSM I, PSPO I, ICP-APM certification)

Senior or Lead business analyst (5+ years of experience in the relevant industry)

Solution architect or Lead developer (7+ years of experience)

Senior developers (on demand)

Senior UX/UI designer (on demand)

Responsibilities

  • Coordinates the team's efforts.
  • Handles direct communication with the client.
  • Prepares the proposal and roadmap.
  • Gathers requirements.
  • Prepares project documentation.
  • Creates wireframes or prototypes.
  • Conducts market research (if needed).
  • Translates business requirements into technical requirements.
  • Assesses the technical feasibility of the proposed solution.
  • Identifies potential technologies, tools, and platforms that could be used in the project.
  • Prepares architecture blueprints.
  • Describes potential technical risks and challenges that could impact the project.
  • Provide technical insights on the project’s feasibility (if multiple technologies are involved).
  • Develop prototypes or proofs of concept (if needed).
  • Prepares UI and UX concepts and examples of user interfaces.

Involvement

Throughout the discovery phase.

Throughout the discovery phase.

Design and planning phase.

Design and planning phase, mainly during feasibility analysis and prototype validation.Finalization phase, mainly during resource estimation.

Design and planning phase.

work process

How We Work, The Right Way

1 week
Kick-Off: Setting the Stage

Every great project starts with alignment. In our kickoff sessions, we sit down with your stakeholders to define goals, clarify roles, outline timelines, and establish communication flows. Clear expectations, no surprises.

2 weeks
Blueprint: Design Meets Strategy

Here’s where your vision takes shape. We define the project scope, design intuitive user interfaces, outline technical requirements, and build a robust software architecture. Every detail serves the bigger picture.

3 weeks
Final Touches: Refining the Details

No gaps, no guesswork. Through focused sessions with your stakeholders, we fine-tune requirements, address open questions, and ensure every detail is locked in before moving forward.

Testimonials That Inspire

Hear directly from those who’ve experienced the BlackDot difference

Artem K
Client Strategist
We have worked with blackdot on dozens of small and large Wordpress website. The experience has been amazing from the start of taking time to understand the client and scope to great communication and execution of all projects. I know that we are working with experts 100%
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Martina
Project Manager
I used Blackdot Technologies for WordPress website development, and I'm pleased with the outcome. Their team's expertise was evident as they delivered a well-crafted site on schedule. What I appreciated most was their practical advice and recommendations, demonstrating a good understanding of the field. Communication was smooth, and the overall experience was reliable. I recommend them for straightforward and reliable WordPress development.
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Daun Jacobsen
Fyrefly Group
Mohsin was very professional and great to work with. He is very detail-oriented and pointed out issues outside the scope of work. The final project was delivered well before the delivery date as well. We will be using Mohsin for our future projects. Thank you, Mohsin!
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Pierre-Alexandre Caron
enigma-tic
Jimmy is attentive, diligent and thorough. His communication is excellent and he does a great job at setting expectations while going over and beyond in his deliverables.
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Alina Pinsky
UMCA Rich Tree Academy
Mohsin and his team are very talented. They recreated my Joomla site to a WP site in an efficient, smooth, and flawless way. I have already received so many compliments on this site. His team is timely, communication is good and the final product is great. I highly recommend working with him.
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Ryan Leisure
Polaris Webmasters
Excellent work from Umer, as usual! I have used him several times, and he is always fast and efficient. He is truly a master of Shopify.
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Racheal Govender
CEO
I highly recommend Umer! He is professional, friendly and very helpful. For the project he worked on he always went beyond what was required and produced excellent results. The turnaround time was very quick. His knowledge and guidance has helped created a really great site and I frequently get compliments on the design of the site.
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Michael Morrison
Cloudlink Ltd
Very helpful and on schedule. Very fast response to requests.
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Mark Shesser
Manager
Amazing experience working with Umer. He was accessible, fun to work with, and a total expert/pro at what he was doing, which made my job easy. I will 100% be working with him again and cannot recommend him high enough.
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Michael Schwengel
Summarizing Mohsin's outstanding service to our organization into a paragraph seems like an impossible feat. He has been absolutely critical in helping our organization grow, and is the definition of a team player. With a forward vision, Mohsin is constantly striving to improve both himself and others, all the while maintaining a kind, friendly disposition. His grasp of advanced technical concepts, higher business objectives, and interpersonal relationships is excellent. A pleasure to work with!
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Max Lefèvre
Nutrisolutions
Awesome work from Black Dot Technologies, they are professional and their understanding of my needs is on point. Nothing to say about the tech, Liquid, JS, HTML, CSS, the code is clean!
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Mersija Becirovic
Founder/CEO/Luxe Hospitality Staffing
I've worked with Mohsin and his team on my website and other design projects. He delivered exceptional service and was always flexible with changes. I would highly recommend this company.
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Ndihokubwayo Kizito
Parabolum Consulting
I recently worked with Black Dot Technologies on a website project, and I couldn't be happier! They were professional, responsive, and truly understood my vision. The design is sleek and user-friendly, making it easy for my clients to navigate. Highly recommend their services for anyone looking to enhance their online presence!
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Adam Cumas
Founder/Creatiflo
I recently worked with Black Dot Technologies for my website project, and the result was phenomenal! They were professional, responsive, and understood my brands vision. The design is clean and user-friendly, highly recommend!
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Matt Meyer
Director of Sales Operations/GWG
Mohsin Johar and his Black Dot team were easy to work with and their collaboration, creativity, and understanding our user story helped us create a powerful, well-designed portal. Their exceptional continued service and support helped us optimize and built out more versions as our business grew. The most powerful tool that we still use today is the Illustration calculator they built to help our advisors show their clients sample investments.
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Tina Feigal
Manager
I’m a parent coach in Minnesota, US, and I can’t tell you how fabulous it was to work with Mohsin! You cannot go wrong with this company, seriously.
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Balazs Monos
Business Analyst
I collaborated with Black Dot Technologies on an internal project. The team is professional, communicative, precise, and are top experts in their fields. Looking forward to working with Mohsin again!
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Leeza Ochsner
CEO/Freshly Brewed Copy
As a copywriting studio, we rely strongly on having trusted partners who share our passion for bringing copy to life and transforming brands into memorable experiences. And Black Dot Technologies has been one of our long-standing partners we can always count on to provide strategic and smart website solutions that deliver real results for our clients.
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Joni Walton
Danlee Medical
We hired Black Dot to re-design and change our website platform. It was a long road due to Covid interruptions and all the issues that came along as a result. Our website is now up and running and Black Dot stuck with us through all of it. Black Dot is still working very closely with us to insure we are satisfied and things are running smoothly. I would recommend their services and everyone involved in our project.
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Nick Bonanno
CEO/Co-Founder/Hub Media Marketing
A project that turned into the most successful product still operating today with the help of Black Dot and its team. The dedication of the Black Dot team to delivering quality on time and understanding the requirements in and out is what is made Txt Collector, an automatic payment reminder software, an easy feat to achieve.
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Ben Schwengel
International Operations Director/InterlogUSA
After some unsatisfactory attempts by other software and web development firms, Interlog USA met for a consultation with BlackDot and was quickly assured that they understood our product and intentions. Their first software product was completed on schedule and its success encouraged us to undertake larger, more complex projects. I recommend BlackDot to any company that needs a partner in revitalizing their existing software or website with something modern, user-friendly, and highly efficient.
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Kari Larson
Owner/Co-Founder/Agency Models Talent
Agency Models and Talent, a 22-year-old company in Minneapolis, saw a game-changing transformation with Black Dot Technologies under Mohsin’s leadership. They developed an innovative website that drastically improved database search efficiency and marketing capabilities while delivering a stunning design. Mohsin is a reliable problem solver, responding promptly at any hour and even assisting beyond his scope. I highly recommend him and Black Dot Technologies for web development.
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Robert Countryman
CEO, Nsite Inc.
The upgrades from Black Dot Technologies LLC helped us save significant time and money during our business growth. Their consistent communication kept us informed every step of the way. We truly appreciated their support and professionalism throughout the project.
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James Olm
Founder/Emerald Green Productions
Black Dot Technologies LLC delivered a user-friendly site that both the client and users appreciated for its easy navigation. The team was professional, reliable, and open to feedback throughout the project. Their strong communication and timely execution brought the client’s vision to life.
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connect with us

99% Successful Project Delivery

A 99% project delivery rate speaks to our unmatched reliability in an industry where many projects fall short. We tailor each project to meet your needs, ensuring on-time, on-budget delivery. With our proven expertise, we’re committed to driving your business’s growth and success.

Techniques That Work

Methods That Power Every Discovery Step

Flexible contracts with no lock-in periods

Interviews, observation, document analysis, data analysis, business context diagrams, business process modeling.

Problem and goal analysis

Gap analysis, problem or goal decomposition, root cause analysis, value stream mapping, business objective models.

Solution evaluation and prioritization

Feature prioritization powered by CRUD matrices and Kano models—aligning technical impact with user satisfaction for smarter, value-led decisions.

Solution ideation

Brainstorming, facilitated workshops, concept mapping, user story mapping, impact mapping, functional decomposition, entity relationship diagrams.

Pain points

BlackDot Technology Insights

Your Success, Engineered

Zero-Risk. Full Confidence.

We back our work with a money-back guarantee and up to 60 days of free support. No fine print. Just confidence that we’ll get it right—or you don’t pay.

100%

Money-Back Guarantee. No questions asked

30 Days

Free Support & 99% Customer Satisfaction

Snag a Free Strategy Session
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