CityTins’ innovative idea now has an online experience that converts interest into loyal customers, effortlessly.
Mystery Shopping, Survey & Feedback
CityTins started with a clever, heartfelt idea, offering elegant restaurant discount tins that celebrate local dining scenes across multiple states.
But as the brand grew, its eCommerce experience lagged behind. Customers loved the product, but the checkout process wasn’t keeping up. Frustration led to drop-offs, and potential sales slipped away.
We set out to give CityTins a checkout worthy of its creative concept: fast, intuitive, and conversion-focused.
This wasn’t just about improving design,it was about understanding behavior.
The original site lacked insight into why customers were abandoning carts. Without visibility, CityTins couldn’t identify the friction points.
Our challenge?
Diagnose the bottlenecks, redesign the experience, and build a checkout process that turns browsing into buying.
We began by installing analytics tools to uncover exactly where users were dropping off. The data told a clear story - way too many steps and not enough clarity.
From there, we crafted a refined checkout experience that delivered measurable impact:
No guesswork. No friction. Just a smarter, smoother path to purchase.
This wasn’t just an upgrade, it was a rebuild focused on speed, scalability, and precision.
CityTins’ checkout experience now matches the creativity of its product - seamless, intuitive, and built for growth.
Magento served as the foundation, offering a robust and flexible eCommerce framework. Its scalability ensured that CityTins could handle peak seasonal traffic effortlessly while maintaining stability.
Custom-coded logic in PHP, paired with a clean MySQL database, powered the real-time checkout process, delivering reliable performance and fast response times under heavy loads.
AWS hosting delivered unmatched reliability and security, ensuring fast page loads and consistent uptime. With cloud scalability, CityTins could expand confidently during promotions or high-demand periods.
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CityTins’ innovative idea now has an online experience that converts interest into loyal customers, effortlessly.
We build software that earns trust — and repeat business. But don’t take our word for it. Our clients say it best.
