Case Study

Automated Job Matching System Connects 40K Mystery Shoppers with Precision at Scale

The Win

Metrics That Speak for Themselves

60% boost in job completion rates
in job completion rates
60% boost in job completion rates
200% increase in repeat job assignments
in repeat assignments
200% increase in repeat job assignments

From scattered and slow to precise and powerful—mystery shopping has never been this efficient.

Industry:

Mystery Shopping & Feedback Collection

From scattered and slow to precise and powerful—mystery shopping has never been this efficient.

The Story So Far

A Game-Changer in Shopper Engagement

Robert had an ambitious vision—seamlessly connecting 40K mystery shoppers with the right jobs, in the right location, at the right time. But outdated systems and spam-ridden communication channels stood in the way. 

The Challenge

Breaking the Bottleneck

With thousands of shoppers scattered across multiple regions, job matching was chaotic. Email deliverability issues meant critical opportunities were lost in spam folders, delaying assignments and hurting completion rates.

The Breakthrough

Smarter, Faster, Sharper

We engineered a custom mass-emailing solution that leveraged geolocation services to dynamically match jobs with nearby shoppers. AWS Sendmail ensured ultra-low spam scores, maximizing reach and response rates.

Tech Stack

Tech That Powered Precision Shopper Engagement at Scale

A harmonized tech ecosystem brought Robert’s shopper network to life—combining speed, relevance, and user-first design to deliver results at scale.

AWS SendMail

Enabled delivery of 40K+ job alerts directly to inboxes, avoiding spam folders and ensuring time-sensitive communications were never missed.

Laravel

Powered seamless backend automation, integrating geolocation to match shoppers with jobs in real time, improving assignment accuracy and operational efficiency.

JavaScript (HTML/CSS)

Delivered a fast, mobile-friendly interface where shoppers could view, accept, and track jobs—creating a frictionless experience across all devices.

Microsoft Access

Served as the primary data repository, storing shopper profiles and job records with fast lookup and basic filtering during early operations.

in job completion rates
60% boost in job completion rates
in repeat assignments
200% increase in repeat job assignments
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in job completion rates
in repeat assignments
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The Win

Metrics That Speak for Themselves

in job completion rates
60% boost in job completion rates
in repeat assignments
200% increase in repeat job assignments
60% boost
200% increase

From scattered and slow to precise and powerful—mystery shopping has never been this efficient.

Testimonials That Inspire

Hear directly from those who’ve experienced the BlackDot difference

Robert Countryman
CEO, Nsite Inc.
The upgrades from Black Dot Technologies LLC helped us save significant time and money during our business growth. Their consistent communication kept us informed every step of the way. We truly appreciated their support and professionalism throughout the project.
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