Testimonials That Inspire
Hear directly from those who’ve experienced the BlackDot difference
For YIPA, it wasn’t just about technology, it was about giving youth workers the tools they need, exactly when they need them.
Mystery Shopping, Survey & Feedback
YIPA had what most organizations dream of: an extensive library of high-value courses. But there was a problem, too much of a good thing can feel like chaos.
Courses were scattered, navigation felt clunky, and members struggled to connect with the training that mattered most. The result? Valuable opportunities hidden behind digital friction.
YIPA didn’t need more content. It needed a way to make that content shine.
This wasn’t about a cosmetic refresh. It was about:
The challenge was clear: simplify complexity, and turn overwhelm into confidence.
Through detailed discovery, we found the key. Courses could be segmented by Learning Opportunities, sharpened further by Competencies and Skills.
With this framework, we built a course search experience that just made sense. Members could now start broad, refine easily, and arrive at the training that fit their goals in a few clicks.
Coupled with a cleaner, more intuitive UX, the new system didn’t just work—it delighted. Post-launch, members embraced it immediately, leading to stronger engagement and increased signups.
This wasn’t a patch—it was a rebuild on a foundation ready for the future.
At its core, WordPress provided a rock-solid foundation—balancing flexibility and reliability while ensuring scalability. With its vast ecosystem and ease of content management, it set the stage for a seamless experience and future growth.
Custom development powered the dynamic filtering system, turning static course data into a responsive, user-friendly search flow that delivered precision results.
Secure, high-performance hosting ensured the site stayed fast and reliable, no matter the traffic load. WP Engine gave YIPA peace of mind with enterprise-grade infrastructure.
ACF kept course data structured, logical, and easy to manage. It gave administrators control while delivering members clean, relevant results.
Now, YIPA’s training library doesn’t just exist—it works. With smarter search, youth workers can connect to the right training at the right time, turning learning into action and impact.
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For YIPA, it wasn’t just about technology, it was about giving youth workers the tools they need, exactly when they need them.
We build software that earns trust — and repeat business. But don’t take our word for it. Our clients say it best.
